My animals: add and edit a profile

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How to create a profile, publish, pause or delete it and what the statuses mean.

On this page
  1. What you need
  2. How to add an animal
  3. Statuses
  4. Actions
  5. Common problems
  6. See also

What you need

At least one photo (up to 10), a name, an age (an approximate one is fine), a sex, a species, a purpose and a city. Breeding also needs a breed.

How to add an animal

  1. Open “Animals” and tap “Add animal”.
  2. Photos: upload pictures. The first becomes the cover (about photos).
  3. About the animal: species, name, age or date of birth, sex, breed or “Mixed breed”, colour, temperament, size, weight, vaccinations, neutering, description.
  4. Purpose: finding the animal a new family (rehoming), finding a mate of the same breed (breeding), or selling puppies, kittens or other young animals (this purpose is switched on separately: if it is not in the list, it is not enabled yet). One purpose at a time; you can change it later.
  5. Details: “Price and terms” (optional) and the “Needs urgent help” flag.
  6. Review: look at how the card will appear. The “Needed to publish” list is shown on the right or below.
  7. Tap “Publish” or “Save draft”.

The description must not contain phone numbers, email addresses or links: exchange them in the chat.

Statuses

“Draft”, “Under review” (the photo check is running), “Published”, “Paused”, “Closed”, “Blocked”, “Hidden”, “Being deleted”, “Personal pet”.

Actions

  • Pause removes the animal from the feed, Resume brings it back.
  • Edit opens the form. Profile completeness raises the position in matching.
  • Delete removes the profile from the feed at once. The app keeps it for a few days and then deletes it for good (the confirmation window shows how long).

Common problems

  • “To publish a profile, choose your city.” Set your city in your profile.
  • “You can have no more than … animals.” You have reached the account limit.
  • “Photos are still uploading.” Wait for the upload to finish and save again.
  • Breeding is unavailable. For now breeding exists only for dogs and cats.

See also

Found a mistake or an outdated screenshot? Write to support@petmate.club.